The Friday Note — Issue #6

The 10x PMM

March 20, 2026 • The Future of PMM

This week I've been thinking about what separates PMM teams that are using AI from teams that are transformed by it. The tools are the same. The difference is the thinking.

So we built something: The 10x PMM Scorecard — an interactive assessment that maps your team's AI maturity across Content, Competitive Intel, and Demand Gen. Take it, see where you stand against benchmarks, and identify your biggest leverage points.

Plus: a conversation with Will Scott of Pragmatic Institute on why your prompt is not a question — it's a workflow. And what Austin Lau at Anthropic can teach us about running a $60B marketing operation solo.

—Chris

The 10x PMM Scorecard

I've been writing about the "10x PMM" for months — the idea that AI doesn't just make good PMMs faster, it makes the gap between good and great exponentially wider. But until now, there hasn't been a way to actually measure where you fall.

🔥 Interactive Tool

Assess Your Team's AI Readiness

Three scorecards. Eighteen dimensions. Five maturity levels each. See how you compare to average PMM teams — and to the 10x frontier.

✏️ Content PMM
🎯 Competitive Intel
📈 Demand Gen
Take the Assessment →

The assessment takes about 6 minutes total. At the end, you'll see a radar chart comparing your scores to industry benchmarks, your strongest and weakest dimensions, and how far you are from 10x across each function.

Warning: it's honest. Most teams score between 1.5 and 2.5 on a 5-point scale. The 10x benchmark averages 4.4.

Your Prompt Is Not a Question — It's a Workflow

Will Scott is a Certified Instructor at Pragmatic Institute who's been training product managers and marketers for years. Last week, he showed me a prompt that changed how I think about AI-assisted work entirely.

Will Scott
📚 Deep Dive

The Prompt Is the Process

Instead of asking AI to write a video script, Will built a prompt that turns the AI into the strategist running the discovery session. The model interviews you first — then synthesizes.

Read the full article →

"A prompt gives you an output. A process gives you an output that's grounded in reality."

— Will Scott, Pragmatic Institute

The big idea: separate intake from output. Make the AI ask every question needed to understand the problem completely. Then, and only then, let it produce the deliverable. The thinking is the leverage point, not the format.

How to Run a $60B Marketing Operation by Yourself

For ten months, Austin Lau was Anthropic's entire growth marketing function. One person. Paid search, social, email, SEO — all of it. The company was worth $60 billion.

Austin Lau
🚀 Case Study

The 10x PMM in Practice

Austin had never opened a terminal when he started. He Googled how to do it. Then he built his own tools with Claude Code and operated at a scale that would normally require a team of 5-10.

Read the full case study →

The lesson isn't "do more with less." It's that the nature of marketing work is changing. The ceiling on what one person can accomplish — if they're willing to learn new skills — is dramatically higher than it was two years ago.

What Happened This Week

Workday

Sana from Workday launches worldwide

"Superintelligence for work" — Workday's $1.1B Sana acquisition goes live with enterprise connectors to Salesforce, Teams, Slack, and SharePoint. Agent Development System included.

Salesforce

Agentforce Contact Center unifies AI + voice + CRM

Launched March 10. Salesforce reports 114% AI revenue surge and 6,000+ paid Agentforce deals. Benioff: "The only thing we're going to do at Salesforce is Agentforce."

Adobe + NVIDIA

Firefly partnership announced at GTC

Joint AI infrastructure for creative and marketing ops at enterprise scale. Comes as Adobe CEO Narayen announces departure after 18 years.

Oracle

1,000+ AI agents now embedded across Fusion apps

"Complete AI-powered end-to-end ecosystem automation." Healthcare EHR live with proven results. Ellison dismisses SaaSpocalypse fears as "Sasquatch."

Zalando

Stock surges 12% on AI content economics

AI-generated images produce 70% more content at the same cost. Best trading day in two years.

Competitive Intelligence Dashboard

Major refresh this week. The enterprise apps landscape is moving fast.

🔍 Key Updates (March 18)

Salesforce
Agentforce Contact Center live. 114% AI revenue surge. Agent maturity: Production.
Workday
Sana from Workday now worldwide. Upgraded to Production maturity.
Oracle
1,000+ agents across Fusion. Upgraded to Production maturity.
Adobe
CEO transition announced. Q1 $6.4B revenue. Watch: leadership uncertainty.
View the full dashboard →

The Future of PMM Curriculum

🎓 In Development

A Complete Course on AI-Powered Product Marketing

We're building a structured learning path for PMMs who want to move from "using AI tools" to "operating as a 10x PMM." Fifteen chapters covering everything from prompt architecture to agentic workflows.

Positioning Messaging Competitive Content Enablement + 10 more

Newsletter subscribers get early access. Stay tuned.

Take the 10x PMM Scorecard

6 minutes. 18 dimensions. See where you stand.

Start the Assessment →